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What creates a great guest experience & enhances 5 star reviews?

Updated: Jul 29, 2024



We're so excited to announce that we have now reached 200 reviews with Airbnb & are a guest favourite in the Adelaide Hills.


Please click the link which showcases our amazing guest reviews: airbnb.com/h/adelaidehillsescape


Adelaide Hills Escape host, Brett Partington believes the secret to providing a great B&B experience is a combination of the following factors:


1. Personal Touches: A friendly greeting makes guests feel special. Offering a quick personal tour of the property saves them time overall.


2. Comfortable and Clean Accommodation: Rooms should be meticulously clean, well-maintained, and thoughtfully decorated. Comfy beds with a combination of soft & firm pillows are a must. Quality towels and freshly pressed linen make a difference.


3. Delicious and Varied Breakfast: A variety of fresh, local brekkie options can greatly enhance the guest experience.


4. Local Knowledge Recommendations: Hosts that offer insider tips on local attractions, activities and dining options, help guests make the most of their stay.


5. Thoughtful Amenities: Complimentary high speed Wi-Fi, Netflix, toiletries, coffee/tea, assorted chocolates and other small touches can make a big difference.


6. Attention to Detail: Anticipating guest needs and offering extras like a book collection, board games, or bicycles for exploring the area shows care and consideration.


7. Beautiful Common Areas: Well-maintained gardens, cosy sitting rooms, or scenic patios provide spaces for relaxation and enjoyment.


8. Privacy and Quiet: Respecting guest privacy and ensuring a quiet environment contribute to a restful stay. Electric roller shutters in the bedrooms provide block out for those wanting to sleep in.


9. Flexible Check-In/Check-Out Times: Accommodating guest requests with flexible arrival and departure times (when possible) is a nice touch.


10. Be a Helpful Host: Being available to assist with any issues or questions with a can-do mindset helps create a smooth and enjoyable experience

 
 
 

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Guest
Jul 02

Great explanation about maintaining exterior surfaces. Professional cleaning not only improves curb appeal but also extends the life of different materials around the property. Experienced Pressure Washing Services help remove stubborn grime safely without causing damage to delicate exterior finishes.

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Tel: 0400 010 423 

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